Why we need to re-design work for an older population. Part 3 – how do we re-design work?

The UK is getting older.  Disastrous pension provision and a faltering economy, as well as personal choice, mean that many of us will not have a traditional retirement as we continue to work beyond our early 60s.  All of us are more likely than ever to become carers, if not for our parents and grandparents then for our grandchildren.  And whilst medical advances mean that many of us will live longer, most of us can expect to have chronic health conditions of some sort or other. But is the world of work ready to embrace this new cohort of older people with differing ambitions, health conditions and family responsibilities? If not, how can we re-design it to enable us all to continue working?

In this series of blog posts, we look at why work needs to change (Part 1), the case for and against flexible working (Part 2) and finally, how we need to re-design work (Part 3).

Part 3 – How do we need to re-design work?

In Parts 1 and 2 we considered why work needed to change to reflect the huge changes in society over the past 60 years and whether flexible working was the way forward. In this final post we ask whether if flexible working is the way forward, what we need to change in order to make flexible working a reality for more people. 

Here are some thoughts.

Whilst there is increasing evidence that some people are prepared to trade salary for time, we will need to accept that there will be an impact on living standards for people choosing to work flexibly. In particular, home ownership might be more difficult to achieve and there will need to be more flexible housing options such as more secure private rental models and greater use of shared equity schemes.

I think we need more democratisation of the workplace. Hierarchical structures often mean more that those further up the pyramid are allowed more freedom to choose they way they want to work  than those at the bottom. In many workplaces this means the senior managers able to leave early to watch the school play without anyone batting an eyelid whilst the secretaries have to negotiate either unpaid leave or working overtime weeks in advance. Everyone should have equal flexibility in this respect.

Denise Stephens of Enabled by Design points out that we also need a more flexible state benefit system, commenting on the current provision for people with disabilities as follows “Wanting to return to work…is simply not enough. First there is the minefield of the benefits system to navigate which up until now has very much been an all or nothing affair; you’re either well enough to work or not and there is little or no provision for people with variable conditions or intermittent periods of ill health – nor tailored support for creative adjustments to support opportunities such as working from home. ”  Entrepreneur Duncan Edwards of Trabasack echoes this, calling for flexibility and simplicity of benefits and “a tax system which does not to penalise short term /irregular work.” Whether any of will be achieved as part of the current overhaul of the benefits system remains to be seen.

From a legal perspective Catriona Watt of Fox lawyers predicts that ”The government may come under pressure to introduce legislation which better protects self-employed consultants by giving them more of the rights employees enjoy. Currently some core legal protections only apply to employees and not consultants or freelancers, most particularly the rights on termination of employment such as the right not to be unfairly dismissed and the right to receive a statutory redundancy payment.”  With more older people and disabled people in the workforce, “Employers will need to be even more focused on anti-discriminatory policies and, in due course, discrimination and flexible working legislation. The government must be proactive with initiatives on training and development for the over 50s, media campaigns to tackle ageism and disability discrimination and possibly facilitating a combination of gainful employment and social security.”

We might also want employers to provide new sorts of benefits such as geriatric care managers to help employees with their elderly care responsibilities and stress counselling. I wonder whether we will be prepared to trade salary for this sort of support.

We should perhaps consider too different sorts of working models  which make the most of the enhanced experience of an older workforce, for example job shares which team up less and more experienced people (with differentiated pay scales).

It is likely that managers will need to be trained about intergenerational differences and how this might impact on their workforces. Any flexible working schemes considered for older workers will need to be implemented consistently to avoid disadvantaging younger employees.

There are big challenges ahead but the benefits of getting flexible working right are huge too.  Marrisse Whittaker of Virtual Granny puts it well: “Having access to flexible working hours can enhance the lives of people over 60 keeping them mentally and physically active for longer, saving the country costs in healthcare going forward. And their unique and varied life experiences can enhance the lives of those they work with, care for, or play with. A win win situation all round.”

Do you agree with us ? We would love to hear your thoughts and observations.

If you would like a complete copy of the article (with all three Parts), please email us at contact@thefutureperfectcompany.com